Adjuvant, fungicide and stress-reducing products designed and manufactured by Logo ACTION PIN in France

PRIVACY POLICY

PERSONAL DATA PROTECTION POLICY


ACTION PIN pays particular attention to the respect and compliance of its personal data processing activities with the General Data Protection Regulation or "GDPR" and ensures that users can easily be informed on the subject through the dedicated notices present on its website and its various communication media.  As the party responsible for processing the data it collects, ACTION PIN undertakes to respect the legal and regulatory provisions in force. ACTION PIN takes all reasonable steps to ensure that Personal Data is accurate and relevant to the purposes for which it is processed.

When you provide us with personal data or when we collect personal data about you, we undertake to use it in accordance with this Policy. Please read this information carefully.

You may withdraw your consent at any time and ask to be removed from the Newsletter by clicking on the link contained in the messages sent to you.


If you have any questions or concerns about your personal data, please contact our Data Protection Officer at the following e-mail address: donneespersonnelles@action-pin.fr.


1.    WHO WE ARE

ACTION PIN is responsible for the personal data you provide to us. The terms "ACTION PIN", "we" or "us" used herein refer to ACTION PIN. In accordance with the regulations applicable to the protection of personal data, ACTION PIN is the "data controller".

The company ACTION PIN

Registered office: 30 Rue Gambetta - 40100 Dax - France

Address: ZI de Cazalieu - BP 30 - 40260 Castets des Landes - France

Tel: +33.5.58 55 07 00 - Fax: +33.5.58 55 07 07 - actionpin@action-pin.fr

Status: SAS with capital of €1,371,750

985 520 154 RCS DAX

VAT number: FR 68 399 412 683

Publication Director: Christian VAILLANT

Contact for the Data Protection Officer: donneespersonnelles@action-pin.fr


2.    WHAT PERSONAL DATA DO WE COLLECT FROM YOU AND FOR WHAT PURPOSES?

Generally speaking, you can visit our website without having to identify yourself or provide any personal information about yourself. However, ACTION PIN may sometimes ask you for information, for example, to respond to a request from you, to provide you with a service, to process an order, or for marketing purposes.

In some cases, you provide us with personal data directly (for example when you contact us with a question). In other cases, we collect this data (for example, by using cookies to understand how you use our site) or the data in question is sent to us by third parties.

Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as the "Data Subject"); an "identifiable natural person" is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as e-mail addresses, user names, user-generated content, etc. Personal data may also include unique numerical identifiers such as the IP address of your computer or the MAC address of your mobile device, as well as cookies.

When we collect data, we mark mandatory fields with an asterisk. Failure to complete the fields marked with an asterisk may affect our ability to offer you the service you have requested or to manage your requests.

We may process your personal data for the following purposes:



PROCESSING PURPOSESDATA CATEGORIESLEGAL BASE
To enable and improve website navigation, management and tracking of services used by the visitor.

Collected data by cookies or similar technologies:

- data about your use of the website;

- connexions data;

- visited pages;

- localisation;

- time spent on website;

- IP adress;

- data regarding browser and device.

Legitimate interest
To prevent and fight computer fraud (spaming, hacking ...)Computer hardware used for navigation; IP adress ; password
Legitimate interest

- To enable our advertising service providers to establish a profile of your interests, and to offer you targeted advertising on other sites

- To give you the possibility of sharing our content with your network and your friends, but also to track your browsing on other sites and to establish a profile of your interests.

Data collected by cookies or similar technologies:

- data about your use of the website;

- connexions data;

- visited pages;

- localisation;

- time spent on website;

- IP adress;

- data regarding browser and device.

Consent


To allow the creation of a customer account
Last name, first name, date of birth, email, phone number, passwordLegitimate interest
To offer customer support and respond to your requests for information via contact forms
Last name, first name, email, adress, postal code, city, crops cultivated, hectares; Legitimate interest
To conduct optional satisfaction surveys
Email adressLegitimate interest
To conduct communication and commercial prospecting campaigns (SMS, email) and offer to send newsletters
Phone number, email adress, IP adress, cookies data (browser history, date, time, IP adress, visited pages, preferences)Legitimate interest
To offer to send produt samples (test)Last name, first name, postal adress, phone number

Legitimate interest

To allow visitors to submit their resume and to be contacted for the hiring processLast name, first name, resumeLegitimate interest


3.    WHO CAN ACCESS YOUR PERSONAL DATA?

The people who have access to your personal data are authorised employees within the relevant departments of ACTION PIN and its affiliates. ?


Your personal data may also be processed on our behalf by trusted service providers.


We use trusted third parties to carry out a range of operations on our behalf. We only provide them with the information they need to carry out the service and ask them not to use your personal data for any other purpose. We always make every effort to ensure that all third parties with whom we work maintain the confidentiality and security of your data. For example, we may ask to provide services that require the processing of your personal data to :

- Third parties who assist us and help us to provide IT services, such as platform providers, hosting services, maintenance and technical support services for our databases as well as for our software and applications which may contain data about you (these services may sometimes require access to your data in order to carry out the tasks requested) ;

- Service providers who are responsible for carrying out our satisfaction surveys and the statistics associated with the use of the website.

We may also communicate your personal data to third parties:

- If we are required to disclose or share your personal data to comply with a legal obligation, or to enforce or apply our terms of use/sale or any other terms you have agreed to; or to protect the rights, property or safety of ACTION PIN, its customers or employees.

- If we have your consent.

- Or if we are authorised to do so by law.

We do not offer or sell your personal data.

No personal information of the user on the agriculture.action-pin.com website is published without the user's knowledge, exchanged, transferred or sold on any medium whatsoever to third parties. Only the assumption of the purchase of ACTION PIN and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the agriculture.action-pin.com website.


4.    WHERE DO WE STORE YOUR PERSONAL DATA?

The data we collect from you is stored in France by ACTION PIN or its trusted service providers.

ACTION PIN will not process, host or transfer information collected from its Clients to a country recognised as "non-adequate" by the European Commission without informing its clients in advance. However, it may at any time be transferred to, accessed from and stored in a country outside the European Economic Area (the "EEA"). It may also be processed by a member of staff operating outside the EEA who works for us or for one of our service providers.

Data collected through our website is intended for ACTION PIN and its subsidiaries which may be located outside the European Union. These service providers are bound by contract to respect the confidentiality and security of any data they may have been given and to use it only for the purposes of the mission entrusted to them.

ACTION PIN may also use the services of technical and commercial subcontractors provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation.

As some countries may not have any laws governing the use and transfer of personal data, we undertake to take all necessary measures to ensure that the third parties concerned comply with the conditions set out in this Policy. These measures may include monitoring the personal data protection and security standards applied by these third parties and/or signing appropriate contracts (based on the model adopted by the Commission of the European Union). For further information, please contact us in accordance with the instructions in the "Contact" section below.


5.    HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We only keep your personal data for as long as is necessary to fulfil the purpose for which we hold the data, to meet your needs or to comply with our legal obligations. To establish how long we keep your data, we apply the following criteria:

o If cookies are placed on your computer, we retain your data only for as long as is necessary to fulfil the purpose for which it was collected (e.g. for the duration of a session for session identification cookies) and for any period defined in accordance with local regulations and instructions;

o If you contact us to request information, we will keep your personal data for as long as is necessary to process your request.

o The data of visitors to the site and prospective customers is kept in current archives (i.e. accessible on a regular basis by the ACTION PIN departments concerned) for 3 years from the date of the prospect's last contact. A "contact" is considered to be the act of connecting to a client account, consulting a product sheet, adding a product to the basket, searching for a product on the Site, clicking on a link contained in a newsletter or in an email sent by ACTION PIN. At the end of this 3 year period, ACTION PIN may contact the prospect again to find out if he/she wishes to continue to receive commercial solicitations. In all cases, you can withdraw your consent at any time and ask to unsubscribe from the Newsletter by clicking on the link contained in the messages sent to you.

o Customer account data is kept for the period strictly necessary to manage the commercial relationship. The "end of the commercial relationship" is considered to be the end of the contract, the deletion of the customer account, the closure of complaints opened with the after-sales service, the fact that the customer has not contacted ACTION PIN for more than five years.

Beyond the duration of the commercial relationship with the customer, certain data may be archived in accordance with the provisions in force (in particular, but not exclusively, those set out in the French Commercial Code, the French Civil Code and the French Consumer Code).

We may archive certain personal data in order to fulfil our legal or regulatory obligations, to enable us to exercise our rights (e.g. to bring an action before any court) or for statistical or historical purposes.

When we no longer need to use your personal data, we will delete it from our systems and files or anonymise it so that it can no longer be used to identify you.


6.    HOW IS THE SECURITY OF YOUR PERSONAL DATA ENSURED?

ACTION PIN undertakes to take all necessary precautions to protect the security of your personal data and in particular to ensure that it is not communicated to unauthorised persons.

To ensure the security and confidentiality of personal data, ACTION PIN uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.

When processing personal data, ACTION PIN takes all reasonable measures to protect it from loss, misuse, unauthorised access, disclosure, alteration or destruction.


7.    WHAT ARE YOUR RIGHTS AS A DATA SUBJECT?

In accordance with current European regulations, Users of the agriculture.action-pin.com website have the following rights:

- The right to be informed;

- The right to access your data;

- The right to rectify your data;

- The right to erase your data (or "right to be forgotten");

- The right to withdraw consent at any time for data processing based on consent;

- The right to restrict the processing of your data;

- The right to object to the processing of your data based on legitimate interest;

- The right to the portability of your data;

- The right to deactivate cookies.

If you wish to assert your rights or obtain further information, you can contact the Personal Data Officer at the following address: donneespersonnelles@action-pin.fr. Please note that requests for the deletion of Personal Data are subject to the obligations imposed on ACTION PIN by law, particularly with regard to the retention or archiving of documents. Finally, users of the agriculture.action-pin.com website may lodge a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).

In order to respond to your request, we may require proof of identity.


8.    CONTACT

If you have any questions or comments about the way in which we process and use your personal data, or if you wish to exercise any of your rights mentioned above, please contact our data protection officer at the following e-mail address: donneespersonnelles@action-pin.fr or write to us at the following address:

ACTION PIN

ZI de Cazalieu - BP 30 - 40260 Castets des Landes - France


9.    UPDATING OF THE PERSONAL DATA PROTECTION POLICY

ACTION PIN may modify this Policy at any time. If ACTION PIN wishes to use personal data in a different way to that stipulated in the Policy in force at the time of collection, these changes will be published in a new version of this Policy.


COOKIE POLICY


DEFINITION OF A COOKIE

A "cookie" is a small information file sent to the User's browser and stored on the User's terminal (e.g. computer, smartphone, tablet or any other device optimised for the Internet), (hereinafter "Cookies"). They are, for the most part, used to operate a website, improve its operation and make it more efficient. A website can read these files and interrogate them, which enables it to recognise you and record important information that will facilitate your use of the website (for example, your preferences as a user of the Site - hereinafter "User").

This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, IP address, date and time of access and preferences.


TYPE OF COOKIES USED


Strictly necessary cookies

These cookies are essential for the website to function properly and cannot be deactivated from our systems. They are generally activated in response to actions you perform that correspond to a request for services, such as configuring your confidentiality preferences, logging in or filling in forms. You can configure your browser to block or be alerted to the use of these cookies. However, if this category of cookies - which do not store any personal data - is blocked, certain parts of the site may not function.


Performance cookies

These cookies enable us to determine the number of visits and sources of traffic to our website, in order to measure and improve its performance. They also help us to identify the most and least visited pages and to evaluate how visitors navigate the site. All the information collected by these cookies is aggregated and therefore anonymised. If you do not accept this category of cookies, we will not be able to know when you visited our website.


Cookies for targeted advertising

These cookies may be activated on our website by our advertising partners. They may be used by these companies to establish a profile of your interests, and enable them to offer you targeted advertising on other sites. They only work by identifying your browser and your device. If you do not accept this category of cookies, you will be offered advertisements that are less targeted to your interests when you browse other websites.


Social network" cookies

These cookies are activated by the services offered on the social networks that we have added to our site, in order to give you the possibility of sharing our content with your network and your friends. They enable us to track your browsing on other sites and profile your interests. This may affect the content and messages displayed on other websites you visit.

If we do not accept this category of cookies, you may not be able to use or even view these sharing tools.


MANAGING COOKIE PREFERENCES

As Cookies facilitate browsing and/or the provision of services offered by the Site, the User may configure his/her browser to allow him/her to decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or depending on the sender. The User may also configure their browser software so that acceptance or rejection of Cookies is offered from time to time, before a Cookie is likely to be recorded in their terminal.

ACTION PIN informs the User that, in this case, it is possible that not all the functions of their browser software will be available.

If the User refuses to save Cookies in their terminal or browser, or if the User deletes those saved, the User is informed that their browsing and experience on the Site may be limited. This may also be the case when ACTION PIN or one of its service providers is unable to recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, ACTION PIN declines all responsibility for the consequences linked to the degraded functioning of the Site and any services offered by ACTION PIN, resulting from the refusal of Cookies by the User or the impossibility for ACTION PIN to record or consult the Cookies necessary for their functioning due to the User's choice. For the management of Cookies and User choices, the configuration of each browser is different. This is described in the browser's help menu, which will indicate how the User can modify his/her wishes with regard to Cookies.

At any time, the User can choose to express and modify their wishes with regard to Cookies. ACTION PIN may also use the services of external service providers to help it collect and process the information described in this section.


COOKIES LINKED TO SOCIAL NETWORKS


Finally, by clicking on the icons dedicated to social networks, Linkedin appearing on the ACTION PIN website or in its mobile application and if the user has accepted the deposit of cookies by continuing to browse the agriculture.action-pin.com website, Linkedin may also deposit cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only deposited on your terminals if you give your consent by continuing to browse the agriculture.action-pin.com website. However, the User can withdraw their consent to ACTION PIN placing this type of cookie at any time.


INTERNET TAGS

ACTION PIN, acting in its capacity as data controller, may occasionally use Internet tags (also known as action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them via a partner specialising in web analysis, which may be located (and therefore store the corresponding information, including the User's IP address in a foreign country) in a foreign country.

These beacons are placed both in the online advertisements enabling Internet users to access the Site, and on the different pages of the Site.

This technology enables ACTION PIN to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of the Site by the User.

The external service provider may collect information on visitors to the Site and other websites thanks to these tags, compile reports on the activity of the Site for ACTION PIN, and provide other services relating to the use of the Site and the Internet.